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Help with W10 installation

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Topic: Help with W10 installation
    Posted: January-17-2018 at 4:18pm
Well done.

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 4:17pm
Yes the above is ok. But you could enable Win Defender and Firewall when not swimming as you don’t have an AV installed.

Is FSISERVER log saying you have an invalid licence?

Do you need to activate your v5 licence, depends if it’s dated after your windows install or before it I suppose.

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 4:17pm


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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 4:12pm
Originally posted by Opus Software Opus Software wrote:


Here's my Windows Defender Security Centre, note my App and Browser Control is turned OFF.
 



Steve,
THANK YOU very much, your support has been outstanding, now is about to Flight1 to enable again my password and I should be good to go.
Shoul I leave the above set up active at all the times ?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 4:09pm
I thought you had already activated your licences.

Have you tried running FSISERVER again?

You only needed to re activate your v4 licence then give v5 a try again to see if it runs ok with the new activated v4 licence installed.

Note in the future each product may have its own order password, just as it will have its own key file and requires its own wrapper EXE file to re activate. But you only needed to activate your v4 licence and re try FSISERVER to see if it’s ok. If you do need to activate v5 licence then you must use its wrapper, key file, and relevant order password.

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 4:05pm
Now the installer doesn't recognize my password....and I change it too
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:53pm
Is v5 all working now?

No errors in the FSISERVER log file?

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:44pm
You’ve done it now haven’t you. Both licences look as though they’ve been updated and activated.

Yes you should always download a new wrapper as that wrapper contains the very latest release version.

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:41pm
I guess I have to d/l the new wrapper.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:38pm
That looks better, your licence has the correct date now.

What about v5?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:33pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:28pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:26pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:19pm
Rename your OpusFSIUpgrade.lic file to say OpusFSIUpgrade_OLD.lic

Then run the downloaded wrapper.
Use your key file for that product and order password to activate the new licence.
You can use the Flight1 automated service to request a new key file and password if needed.

Let me know how you get on.

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:15pm
First you need to download this wrapper file from our Downloads page ...

OpusFSI Version 4 'Upgrade'

Ver 4.73.5, 12 May 2017, 35.0 Mb

http://www.opussoftware.co.uk/opusfsi/downloads.htm

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:12pm
Stephen, if you don't mind, and to avoid other mistakes, would you walk me, step by step , into this?

Thank you !!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:11pm
The 'FAIL 1' report in the log file can only occur if...
 
a. One of your DLLs in the OpusFSI_v5 folder is unable to be accessed or corrupted.
b. Your OpusFSI v5 Upgrade licence is invalid.
c. Your OpusFSI v4 or v4 Upgrade licence is invalid.
 
My guess is its failing check (c) as the last modified date of that LIC file is stuck on 2014, indicating it hasn't been updated during the re activation attempt.
 
Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:04pm
Best delete or rename it before activating it just in case the file has become locked or protected.
 
It should have a 2018 date though (not an old 2014 date) if its been re activated as it would have been replaced with the new valid licence for your Win 10 system.
 
Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:02pm
I did reactivated them twice
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 3:01pm
Your OpusFSIUpgrade LIC file (your OpusFSI v4 Upgrade licence) is still showing a date of 2104 so I suspect this licence has not been re activated.
 
The v5 Upgrade licence needs to see a valid v5 and v4 licence.
 
Stephen :-)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 2:54pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 2:50pm
Can you check your Opus Software folder for me, double check the last modified/updated dates on your two licence files. The above fail usually implies either a corrupt OpusFSI DLL or an invalid licence file.
What are the dates on these files.
 
Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 2:40pm
Very good, I will check and report back.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 2:39pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 7:03am
Thanks for your continuous support.... giving it a try tonight.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 6:52am
OK. I have just posted Beta Version 5.20.3 ready for you to try. Hopefully this will isolate the problem or at least shed further light on it.
 
Stephen Thumbs Up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:58am
Ok
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:50am
Thanks. Don't bother checking anything else until I post the new beta for you to try.
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:49am
Making Progress ...
 
Your OpusFSI may not even be attempting to download the BL5 data file. This is most likely due to it having already detected an error in your licencing and library checks.
 
I am preparing a new Beta that will include more diagnostics and record greater detail of failures in the FSISERVER.log.
 
I will let you know when it's ready. After you install it, run FSISERVER and let me see the FSISERVER.log file content I should be able to determine what is wrong.
 
Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:39am




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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:20am
Also your Virus and Threat Protection may only be temporarily disabled as you do not have any other AV software installed. It may still be doing stuff in the background to protect your PC and hence may still be blocking your download.
 
I am looking to allow 7 days validity for the BL5 file to make manual download less of a chore.
 
Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:14am
Here's my Windows Defender Security Centre, note my App and Browser Control is turned OFF.
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-17-2018 at 5:10am
I have just noticed your FSISERVER.log does not even show the download attempt, probably because its being blocked by your op sys. Normally it should show something this...
 
OpusFSI Flight Simulator Interface
 
Log Generated 17 January 2018, 10:07 Hrs
 
Installed Folder: C:\OPUSFSI_V5
 
FSICONFIG Sim Folder: F:\FSX
FSICONFIG Sim Folder: OK
FSITHEMES Initialise: C:\OPUSFSI_V5\Weather\OpusWeather.WTB
FSIGENCOM Initialise: OK
 
Data Download ...
Data Download Initiated
Data Download Completed
Data Download Checked
Data Download Validated
 
Invoking DLL Checks ...
 
No DLL Errors Detected.
 
Installed Files:
 
FSISERVER.EXE Version: 5.2.0.02  , 16 January 2018, 14:05 Hrs
P3DSERVER.EXE Version: 5.2.0.02  , 16 January 2018, 14:05 Hrs
FSXSERVER.EXE Version: 5.2.0.02  , 16 January 2018, 14:05 Hrs
FSDECODER.EXE Version: 5.2.0.02  , 16 January 2018, 14:05 Hrs
FSISYSTEM.DLL Version: 5.2.0.02  , 16 January 2018, 14:05 Hrs
OPUSFSI.DLL   Version: 5.2.0.02  , 16 January 2018, 14:05 Hrs
OPUS.DLL      Version: Correct  , 29 October 2012, 18:24 Hrs
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:56pm
Ok, are they both 2018 then. I will check what my Win Defender security Centre shows. Double check your C drive sharing and permissions just in case and I will report back tomorrow after I’ve double checked my system here. I will set up an FSX system.

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:31pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:29pm
I have re-activated both yesterday!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:24pm
I will look to allow more leeway with manually downloaded BL5 data files, the current leeway is 24 hours. Hence, it’s best to sort out the access and download problem.

I will double check everything this end and see if I can increase the timeout limit. I will confirm tomorrow if my Downloads with FSXSERVER are all as they shoukd be.

Your OpusFSIUpgrade.lic (v4 Upgrade licence) file looks old in the above post. Looks like you may have upgraded your v5 Upgrade licence but not the v4 Upgrade one. I will soon be getting rid of the Upgrade option and then will get rid of the need to have valid v4 licences with the v5 Upgrade. Just as I did with the previous v4 product.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:22pm
Ok thanks. That’s reporting a licence check failure, reading your licence file in c;\Opus Software.

Double check your C drive is shared with permissions.

If you have a v5 Upgrade licence then you will need BOTH your v5 Upgrade and previous v4 (or v4 Upgrade) licences to be activated, with current dates. Did you re activate your previous v4 licence along with your new v5 Upgrade one?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Opus Software Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:17pm
Right that means your system is blocking the FSXSERVER program from accessing the internet and downloading the BL5 data file. I will conduct further tests tomorrow morning to rule out any problems in FSXSERVER but unlikely to find anything.

Double check your have allowed the FSX SERVER through your firewall and not the FSI SERVER.

I will also check Win Defender, mine is disabled completely and it appears different from yours. Win Defender will block the download. I may have to look at allowing a manual download with OpusFSI. You should look closely at your system though, as the above proves the FSXSERVER cannot download the file.

I will double check for any errors in the FSXSERVER program tomorrow though. I will report back here..

Stephen
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Post Options Post Options   Thanks (0) Thanks(0)   Quote enzo64 Quote  Post ReplyReply Direct Link To This Post Posted: January-16-2018 at 5:16pm
I have downloaded from the main site under "Other download" the BL5 and now this comes up:

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