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RXP GTN 750 Reactivation

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sidlee View Drop Down
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Joined: May-15-2018
Location: Houston, TX
Points: 2
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    Posted: May-15-2018 at 5:18pm
I am running x-Plane 11, Ver. 11.20 on a Windows 7 PC.
I have paid & used the GTN 750 for my XP successfully.  
I have tried to update the software from the XP Plug-IN drop down.  Screen asks me if I want to replace & I ok it.  Download seems successful..
When I open an aircraft & use the RXP GTN 750 option from the plug in folder, I can replace the existing 430/530, or have a new 750 pop up on screen.

However, the contents of the new 750 frame is dark.. I can not turn on the 750 as before.  I think something has been changed.  
My original purchase was on 10-24-2016.  I have my email & password info..  NO KEY info..

Please help me, as I miss the 750..

P.S.
Most difficult to obtain customer service for the product.  Not customer friendly !!!

Sid
sidlee
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Jeff Smith View Drop Down
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Joined: August-04-2002
Location: KRNO
Points: 4620
Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: May-15-2018 at 6:48pm
Hello,

For support on this title, please contact the developer at

http://www.reality-xp.com or http://www.avsim.com/forum/767-the-realityxp-support-forum/
Keep the Blue Side UP! - Flight1 Sales / Customer Support
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