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Mouse Look freezing

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barrywells View Drop Down
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Joined: January-11-2017
Location: BROUGH
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    Posted: May-11-2018 at 9:07am
Hi, I have a problem with mouse look working for 5 to 10 minutes and then freezing. I have tried reinstalling from scratch twice. Licence files appear to be in correct locations. Have tried earlier versions of the updates with the same problem. If I restart P3Dv4 it works ok for a short while then back to freezing. Makes setting up cameras very difficult and time consuming plus the loss of using mouse to look around.

I have a new windows 10 computer, prior to this Ezdok was running fine on Windows 7. Any other ideas please?

Regards,
Barry
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Nickbe View Drop Down
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Joined: May-06-2017
Location: Russia
Points: 769
Post Options Post Options   Thanks (0) Thanks(0)   Quote Nickbe Quote  Post ReplyReply Direct Link To This Post Posted: May-12-2018 at 2:01am
Originally posted by barrywells barrywells wrote:

Hi, I have a problem with mouse look working for 5 to 10 minutes and then freezing. I have tried reinstalling from scratch twice. Licence files appear to be in correct locations. Have tried earlier versions of the updates with the same problem. If I restart P3Dv4 it works ok for a short while then back to freezing. Makes setting up cameras very difficult and time consuming plus the loss of using mouse to look around.

I have a new windows 10 computer, prior to this Ezdok was running fine on Windows 7. Any other ideas please?

Regards,
Barry


Barry, Hi!
The most likely problem with the license. Please write to our support team. (Form at the bottom of the page). http://www.ezdok-camera.com/troubleshooting
Nick B.
Ezdok Software
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