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[Answered] I can't purchase EzDok V2?!

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dgeddes View Drop Down
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Joined: September-06-2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dgeddes Quote  Post ReplyReply Direct Link To This Post Topic: [Answered] I can't purchase EzDok V2?!
    Posted: September-06-2017 at 8:51am
Hi, I am trying to purchase the EzDok camera but the installer is not letting me install. On the page that I have attached with this message, there is a button saying 'click here to reinstall' the software. But there is no button to 'Install'. It might just be me not knowing what to do, but I can't seem to get past the first step in the installer! Why is the button saying 'reinstall' if I have never owned the software ever! It is almost like the installer has detected that I already owned V2 and thinks I want to reinstall it. But I don't, I have never ever had the EzDok, this is why I am trying to buy it for the first time!
I can't use the reinstall option because I don't have a previous product key! Like I said, I do not already own it, I am trying to buy it for the first time!

What am I going to do here? Any help would be greatly appreciated!
I have attached what I see to this message. As you can see, there is no install button only a reinstall one!


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ubersu View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ubersu Quote  Post ReplyReply Direct Link To This Post Posted: September-06-2017 at 10:46am
You need to fill out items 2 and 3, at a minimum, before you get an install button.

DJ
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dgeddes View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dgeddes Quote  Post ReplyReply Direct Link To This Post Posted: September-07-2017 at 3:36am
Hi,
Thanks for letting me know, I was unaware that those three squares were actually clickable and were three separate steps to install the software.
Thanks for clearing that up.
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: September-09-2017 at 2:05pm
Hello dgeddes,

Just a follow up to see if you were able to purchase the product.

Cheers!
Keep the Blue Side UP! - Flight1 Sales / Customer Support
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